Sustainability Report 2015
Sustainability strategy and goals
Table of goals for 2015-2017 (Sustainability goals and measures)
The goals defined under our Sustainability Strategy complement and / or specify in greater detail the ten objectives set out in our Group Strategy – especially the ninth objective: "We are committed to sustainability, integrity and compliance ".
I. Governance and Dialogue
| Goals and measures | Contribution to goal achievement 2015 |
|---|---|
| Compliance | |
| Goal: Expansion of compliance concepts and guidelines in relation to specific topics | |
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Ongoing measure |
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Holding of an annual meeting in the context of the European Compliance Officer Meeting and three teleconferences at periodic intervals. Review of the compliance requirements under Solvency II |
| Responsible, value-based enterprise management | |
| Goal: Value creation for our shareholders | |
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See also Value-based management |
| Goal: Attractive investment for sustainability-minded investor groups | |
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Regular, active dialogue conducted with rating agencies. In 2015 we were again listed in the FTSE4Good Index and retained the "Prime" rating from oekom research. |
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In the context of the online Sustainability Report 2015 we have been more responsive to the information requirements of rating agencies and included critical issues such as sanctions and taxes. |
| Transparency and Disclosure | |
|---|---|
| Goal: Expansion of reporting on sustainability issues | |
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Changeover completed in 2016 with the compilation of the Sustainability Report 2015 |
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Ongoing measure |
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The competence team has already been set up and meets at least annually to reconcile strategic goals and measures and at shorter intervals in sometimes smaller constellations depending on matters at hand |
|
Ongoing measure |
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Ongoing measure |
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Ongoing measure |
| Goal: Purposeful stakeholder dialogue | |
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Participation in SRI conference planned for November 2016. Regular dialogue with SRI investors and rating agencies |
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Ongoing measure |
II. Product Responsibility
| Goals and measures | Contribution to goal achievement 2015 |
|---|---|
| Customer orientation / satisfaction | |
| Goal: Step up our dialogue with customers | |
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Further expansion of the Building Bridges seminar series with the workshop "Customer expectations for a reinsurer" Conduct of multiple customer surveys (Italy, worldwide and Australia) |
| Sustainable insurance solutions | |
| Goal: Development and expansion of "sustainable" products | |
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Expansion of cooperation with primary insurers in Pakistan, the Philippines and Indonesia in the growing market for microinsurance products |
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Expansion of the coverage solution for energy-saving warranties to include additional European countries. Development of index-based disaster finance concepts for countries in South America and Asia |
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In India we have played an active part in the microinsurance sector from the outset with a growing business volume. We also work together with primary insurers in less mature markets such as Pakistan, the Philippines and Indonesia to provide suitable products for the expanding microinsurance market |
|
Ongoing measure |
| ESG criteria in asset management | |
| Goal: Extension of ESG guidelines for asset management | |
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Ongoing measure |
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The existing ESG Investment Policy was refined and supplemented with a best-in-class investment approach |
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In April 2015 we appointed an ESG officer on the Investment Team |
III. Employees
| Goals and measures | Contribution to goal achievement 2015 |
|---|---|
| Health management | |
| Goal: Preserve and restore the performance capability of our staff | |
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Ongoing measure |
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Elaboration in a dedicated working group |
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Elaboration in a dedicated working group |
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Ongoing measure |
| Employee development / Employee advancement | |
| Goal: Expansion of further training measures for specialist and executive staff | |
|
Ongoing measure |
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Ongoing measure, 2015: Creation of new specialist seminars for experienced staff at the Hannover location and roll-out of the Hannover Re Academy as a seminar administration and booking tool. |
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Worldwide employee survey conducted |
| Diversity | |
| Goal: Promoting diversity and a work / life balance | |
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Ongoing goal in 2015: another round successfully launched, programme is to be further expanded. |
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Executive seminar held on "Gender-specific communication" |
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30 places available, childcare support to be expanded as necessary, no additional requirement existed in 2015 |
IV. Environment and Society
| Goals and measures | Contribution to goal achievement 2015 |
|---|---|
| Environmental protection | |
| Goal: Ongoing reduction of CO2 emissions as well as carbon neutrality at Hannover Home Office by 2015 | |
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Recertification was completed in November 2015. Our environmental certificate is thus valid for a further 3 years. From 2016 onwards we shall additionally undertake validation as per the EMAS Directive and publish an annual environmental statement. |
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Ongoing measure |
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Annually through online training for all staff at Hannover Home Office |
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Ongoing measure |
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Ongoing measure |
| Supplier management | |
| Goal: 100 % of relevant suppliers are measured by environmental and social standards | |
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Clustering is complete. Suppliers evaluated critically in an ESG risk category are blacklisted and no further orders are placed with them |
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Review of virtually all new suppliers at the Hannover location in accordance with the established procedure for self-reporting. Ongoing requirement for suppliers to comply with the Code of Conduct for Suppliers |
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Review of virtually all suppliers at the Hannover location in accordance with the established procedure for self-reporting. Suppliers evaluated critically in an ESG risk category are blacklisted and no further orders are placed with them |
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Ongoing measure |
| Social commitment | |
| Goal: Group-wide coordinated guidelines and recording of social activities | |
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In the context of our engagement in society an internal national and international Donations Guideline ensures that our social activities primarily benefit the common good. |
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Ongoing measure |