The retention of our staff, i.e. ensuring that dedicated and motivated knowledge carriers stay with the company, is a crucial factor in our success. We again initiated and continued with numerous steps in the year under review in order to preserve our relatively low staff turnover ratio by industry standards.
Through individual part-time models – the structuring of which goes well beyond what is legally required – and opportunities for teleworking we help our staff combine to family and career. Childcare is available at the Hannover location for infants up to the age of 3 through the ReKids daycare facility.
Remuneration at our company is paid according to clear and transparent rules. Our employees are compensated solely on the basis of their specific tasks, their skills and qualifications and their performance. Salary increases and promotions follow a clearly defined process. Employees at the Hannover location additionally benefit from the security and advantages of the German collective agreement for the private insurance industry.
With a view to assessing the satisfaction of our worldwide workforce, we carried out a Group-wide employee survey for the first time in the year under review. In so doing, we achieved one of the goals of our Sustainability Strategy 2015 – 2017. What is more, we are gratified by the favourable outcome reflected in the high level of overall satisfaction reported by our staff.