Approach to Sustainable Development

As Russia’s largest carrier and one of Europe’s leading airlines, Aeroflot Group is fully aware of its responsibility to society and is committed to sustainable development, striving to conduct its business with due respect for the interests of all stakeholder groups, including passengers, employees, shareholders, and investors.

Aeroflot complies with all applicable HR and HSE legislation in its commitment to meeting the highest global standards for corporate social responsibility.

The Company is additionally committed to supporting the SkyTeam Corporate Social Responsibility Statement by achieving sustainable economic prosperity, protecting the natural environment, and promoting social responsibility towards employees.

Aeroflot also supports some of the United Nations’ Sustainable Development Goals, which are expected to be achieved by 2030:
Gender Equality

Description Aeroflot Group’s action

Achieve gender equality and empower all women.

Preventing discrimination for employees, including gender-based discrimination.

Encouraging the professional growth of women in all fields, including piloting: over 60 female pilots were employed by Aeroflot Group in 2018.

Decent Work and Economic Growth

Description Aeroflot Group’s action
Promote inclusive and sustainable economic growth, employment, and decent work for all.

Offering decent salaries, creating a safe working environment, and providing growth and development opportunities for employees.

A wide range of employee benefits:

  • Medical insurance
  • Occupational pension scheme
  • Company-owned housing and vehicles
  • Resort therapy
Industry, Innovation, and Infrastructure

Description Aeroflot Group’s action

Build resilient infrastructure, promote sustainable industrialisation, and foster innovation.

Carrying out initiatives improving transport accessibility across Russia’s regions:

  • Participating in a programme offering government-sponsored flights between the Far East and European Russia
  • Offering flat fares for economy class flights to remote regions
  • Increasing the number of inter-regional flights
  • Digitalisation of the Company.
Industry, Innovation, and Infrastructure

Description Aeroflot Group’s action

Make cities inclusive, safe, resilient, and sustainable.

Supporting Russian regions.

Supporting vulnerable groups.

Promoting culture and sports.

Responsible Consumption and Production

Description Aeroflot Group’s action

Ensure sustainable consumption and production patterns.

Introducing resource-saving processes and technology.

Engaging in waste management and recycling.

Opting for environmentally responsible sourcing.

Climate Action

Description Aeroflot Group’s action

Take urgent action to combat climate change and its impacts.

The Energy Saving and Environmental Performance Programme aims at a 42% reduction in specific fuel consumption by 2020 from 2007 levels:

  • Fully monitoring and recording GHG emissions throughout the route network
  • Controlling and fine-tuning fuel systems to ensure compliance with permitted toxicity and smoke levels
  • Optimising the route network and rolling out new piloting techniques to reduce noise and air pollution
  • Replacing outdated energy-intensive aircraft types with new assets offering enhanced fuel efficiency
Partnerships for the Goals

Description Aeroflot Group’s action

Revitalise the global partnership for sustainable development.

Aeroflot has a Public Council that comprises prominent figures in Russian culture, education, healthcare, sports, mass media, business, civil society organisations, and human rights groups.

Social partnership with trade unions

Following SkyTeam’s CSR principles and commitments

PJSC Aeroflot’s Public Council continued its work in 2018. The Council is a consultative and advisory body helping the Company formulate its policy on key sustainability issues with due regard for the interests of society. The Council consists of 24 members who serve as unpaid volunteers. They include people from the business community, mass media, civil society organisations, and industry associations, as well as artists, and athletes.

The Public Council produces recommendations concerning industry regulation and development for government bodies. The Public Council helps Aeroflot promptly address the interests of society, make suitable strategic decisions following changes in the external environment, and consistently enhance service offerings in response to the requests of passengers and the general public.

In 2018, meetings of the Public Council focused on the new Aeroflot Group Development Strategy 2023, titled 100 Million Passengers by Our 100th Anniversary (100 by 100). The Public Council also discussed the prospects of the flat fare programme run by Aeroflot since 2015 providing affordable connections to Far Eastern cities, Simferopol, and Kaliningrad.

Yet another important topic discussed at the Public Council meetings was strengthening compliance with air transport rules. Aeroflot strengthened its carry-on baggage control, compliance with the rule prohibiting boarding later than 20 minutes before departure, and introduced measures that would help prevent disruptive passenger behaviour

Corporate values


Each airline within our Group guarantees its customers faultless safety and a high quality service at all stages of air travel.

We strive to exceed the expectations of our customers and do everything possible to ensure that our customers come back to us again and again.

We work hard every day to ensure the highest safety level.


We are a close-knit team of professionals who cannot imagine life without wings.

We are always open to innovation, initiatives, and new knowledge in order to develop and move forward.

We comply with the labour laws, creating a safe working environment for our employees while requiring our suppliers and contractors to do the same.

We respect our colleagues and are always ready to engage in a constructive dialogue in order to achieve results.

We provide a stable working environment with equal opportunities for learning and personal growth.


Our goals are to achieve sustainable and dynamic growth, increase the Company’s value, and provide a stable income to our shareholders.

We are committed to high standards of corporate governance and business ethics.

We are a company with transparent reporting and are always open to our partners and shareholders.


We care about the environment and are continuously improving our energy and environmental efficiency, using a modern and young aircraft fleet and the most advanced technology while ensuring compliance with Russian environmental laws.

We are fully aware of our responsibility to society and actively participate in socially important and charitable projects, efficiently working with local and national non-profit organisations.

We actively participate in developing the Russian air transport network and creating new jobs in Russian regions.

We support and actively participate in developing the Russian aircraft manufacturing industry.

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