G4 Indicator | Description | Reference | Explanation |
Strategy and Analysis | |||
---|---|---|---|
G4-1 | Foreword by the Chairman of the Executive Board | Foreword | |
G4-2 | Description of key impacts, risks, and opportunities | Risk management AR 2015: Organisation and process of risk management | |
Organizational Profile | |||
G4-3 | Name of the organization | AR 2015: Foundations of the Group | |
G4-4 | Primary brands, products, and services | Organisational profile Product portfolio Website: Property & casualty reinsurance Website: Life & health reinsurance | |
G4-5 | Location of the organization’s headquarters | Organisational profile | |
G4-6 | Countries where the organization operates | Organisational profile | |
G4-7 | Nature of ownership and legal form | Hannover Re at a glance AR 2015: Shareholding structure | |
G4-8 | Markets served | Organisational profile | The total number of services that we offer cannot be specified owing to the complex, specialised and in some cases individually tailored contractual arrangements. |
G4-9 | Scale of the organization | Company portrait Key figures Organisational profile Product portfolio AR 2015: Financial position and net assets | |
G4-10 | Employee structure | Employees key figures Generation management Diversity Management | |
G4-11 | Employees covered by collective bargaining agreements | Remuneration and fringe benefitsCo-Determination | |
G4-12 | Description of supply chain | Supplier management | |
G4-13 | Significant changes in the organization’s size, structure, ownership | Organisational profile AR 2015: 4.3 Major acquisitions and new formations | |
G4-14 | Observance of precautionary approach or principle | Risk managementOrganisation and process of risk management | |
G4-15 | Participation in and support for externally developed charters, principles and initiatives | Advocacy groups and memberships | |
G4-16 | Significant memberships | Advocacy groups and memberships | |
Identified material aspects and boundaries | |||
G4-17 | List of consolidated entities | AR 2015: 4.2 Consolidated companies and complete list of shareholdings | |
G4-18 | Process for defining the report content | Materiality analysis About this report | |
G4-19 | Material Aspects | Materiality analysis About this report | |
G4-20 | Material Aspects within the organization | About this report | |
G4-21 | Material Aspects outside the organization | About this report | |
G4-22 | Effects of any restatements of information | The presentation of information has not changed in comparison with the previous year. | |
G4-23 | Changes in the Scope, Aspect Boundaries or measurement methods | Any significant changes in the Scope, Aspect Boundaries or measurement methods applied are noted at the appropriate point in the report. | |
Stakeholder engagement | |||
G4-24 | List of stakeholder groups | Stakeholder dialogue | |
G4-25 | Identification of stakeholder groups | Stakeholder dialogue | |
G4-26 | Approach to stakeholder engagement | Stakeholder dialogue | |
G4-27 | Recognition of key topics and concerns raised by stakeholder groups | Stakeholder dialogue | |
Report profile | |||
G4-28 | Reporting period | The reporting period of Hannover Re's Sustainability Report 2015 is the 2015 financial year (1 January to 31 December 2015). Comparative values from prior years are available for selected key figures. The editorial deadline for Hannover Re's Sustainability Report 2015 was October 2016. Significant developments in 2016 have therefore already been taken into account and disclosed accordingly. | |
G4-29 | Date of most recent previous report | Hannover Re’s most recent Sustainability Report was published in October 2015. Further information on the topic of sustainability is published at shorter intervals on the company’s website and regularly in its Group Annual Report. | |
G4-30 | Reporting cycle | Annual | |
G4-31 | Contact point for questions regarding the report or its contents | Karl Steinle, General Manager Corporate Communications Tel. + 49 511 5604-1500 karl.steinle@hannover-re.com Julia Hartmann, Senior Investor Relations Manager Tel. + 49 511 5604-1529 julia.hartmann@hannover-re.com Melanie Raudzis-Bokelmann Investor Relations Manager Tel. +49 511 5604-1729 Melanie.raudzis@hannover-re.com |
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G4-32 | GRI Content Index | The Sustainability Report 2015 has been drawn up in accordance with the Core option. | |
G4-33 | External Assurance for the report | External Assurance for the report | |
Governance | |||
G4-34 | Governance structure | Governance structure | We do not make any breakdown according to age group or belonging to a minority. |
G4-35 | Process for delegating authority for economic, environmental and social topics | Value-based management | |
G4-36 | Responsibility for economic, environmental and social topics | Responsible enterprise management | |
G4-38 | Composition of the highest governance body and its committees | Management structure Website: Supervisory Board Website: Executive Board | We do not report on membership of under-represented social groups. We do not record competences relating to economic, environmental and social issues. |
G4-39 | Independence of the Chair of the highest governance body | Management structure AR 2015: Declaration on Corporate Governance | |
G4-40 | Nomination and selection processes for the highest governance body | Management structure AR 2015: Declaration on Corporate Governance | Experience in relation to environmental and social issues is not included in the selection process for the Executive Board or Supervisory Board. |
G4-41 | Processes for avoidance of conflicts of interest | Management structure AR 2015: Declaration on Corporate Governance | |
G4-42 | Role of highest governance body with regard to strategy and goals | Sustainability Strategy | |
G4-43 | Measures to develop and enhance the highest governance body’s knowledge of sustainability | Management structure | |
G4-44 | Evaluation of the highest governance body’s performance with regard to sustainability | Remuneration and performance review AR 2015: Remuneration report | |
G4-45 | Role of the highest governance body with regard to sustainability risks and opportunities | Organisation and process of risk management | |
G4-46 | Role of the highest governance body in reviewing the effectiveness of risk management | Organisation and process of risk management AR 2015: Opportunitiy and risk report | |
G4-47 | Frequency of the highest governance body’s review of sustainability risks and opportunities | Organisation and process of risk management AR 2015: Opportunitiy and risk report | |
G4-48 | Responsibility for the sustainability report | Foreword | |
G4-49 | Process for communicating critical concerns to the highest governance body | Management structure | |
G4-50 | Critical concerns communicated to the Executive Board / Supervisory Board | Management structure | |
G4-51 | Remuneration policies for the highest governance body and senior executives | Remuneration and performance review AR 2015: Remuneration report | Environmental and social objectives are not currently included in the performance criteria of the remuneration policy, but could be agreed in individual objectives. |
G4-52 | Process for determing remuneration | Remuneration and performance review AR 2015: Remuneration report | |
G4-53 | Expression of views by stakeholders on the aforementioned remuneration | Remuneration and performance review | |
Ethics and integrity | |||
G4-56 | Values, principles and codes of conduct | Strategy and Management Governance and dialogue Compliance Supplier management | |
G4-57 | Grievance mechanisms, questions | Compliance structure and report | |
G4-58 | Grievance mechanisms | Compliance structure and report |
G4 Indicator | Description | Reference | Explanation |
Category: Economic | |||
---|---|---|---|
G4-DMA | Management approach | Sustainability management Hannover Re at a glance Risk management Sustainable insurance solutions AR 2015: Strategy | |
Economic Performance | |||
G4-EC1 | Direct economic value generated and distributed | Hannover Re at a glance AR 2015: Report on economic position | We do not record any indicators on the financial value generated by our investments in local communities. |
G4-EC2 | Financial implications and other risks and opportunities for the organization's activities due to climate change | Risk management | |
G4-EC3 | Coverage of the organisation's defined benefit plan obligations | Remuneration and fringe benefits AR 2015: 8.4 Staff and expenditures on personnel | |
G4-EC4 | Financial assistance received from | Hannover Re did not receive any subsidies or other forms of support from the government in the year under review. | |
Market Presence | |||
G4-EC5 | Ratios of standard entry level wage by gender compared to local minimum wage at significant business locations | Remuneration and fringe benefits | In order to satisfy the exacting quality standards of our complex services, Hannover Re deploys highly qualified personnel worldwide. The level of salaries reflects this high skills level. There is consequently no risk of undershooting a local minimum wage. |
G4-EC6 | Proportion of senior management hired locally at significant business locations | Remuneration and fringe benefits | |
Indirect Economic Impacts | |||
G4-EC7 | Development and impact of infrastructure investments and service supported | Sustainable insurance solutions | |
G4-EC8 | Nature and extent of significant indirect economic impacts | The indirect economic impacts of our business operations cannot be quantified owing to their potentially endless reach. | |
Category: Enviromental | |||
G4-DMA | Management approach | Sustainability management Environmental management Supplier management Compliance structure and report | |
Materials | |||
G4-EN1 | Materials used by weight or volumne | Resource consumption | |
Energy | |||
G4-EN3 | Energy consumption within the organization | Energy consumption | Presentation in joules is not considered to be expedient for internal management purposes. |
G4-EN5 | Energy intensity | Energy consumption | Presentation in joules is not considered to be expedient for internal management purposes. |
G4-EN6 | Reduction of energy consumption | Energy consumption | |
G4-EN7 | Reduction in engery requirements of products and services | Sustainable insurance solutions | |
Water | |||
G4-EN8 | Total water withdrawal by source | Resource consumption | Consumption and emissions data |
G4-EN10 | Percentage and total volume of water recycled and reused | As a non-manufacturing company, Hannover Re has not taken steps to recycle and reuse water. | |
Biodiversity | |||
G4-EN11 | Operational sites in, or adjacent to, protected areas | The land used by Hannover Re is not located in or adjacent to protected areas. As a company operating in the insurance industry that uses its premises solely for office work, our offices are normally located in cities or municipalities. | |
G4-EN13 | Habitats protected or restored | The land used by Hannover Re is not located in or adjacent to protected areas. As a company operating in the insurance industry that uses its premises solely for office work, our offices are normally located in cities or municipalities. | |
Emissions | |||
G4-EN15 | Direct Greenhouse gas (GHG) emissions (Scope 1) | Emissions | |
G4-EN16 | Energy indirect Greenhouse gas (GHG) emissions (Scope 2) | Emissions | |
G4-EN17 | Other indirect Greenhouse gas (GHG) emissions (Scope 3) | Emissions | |
G4-EN18 | Greenhouse gas (GHG) emissions intensity | Emissions | |
G4-EN19 | Reduction of Greenhouse gas (GHG) emissions | Emissions | |
Effluents and Waste | |||
G4-EN22 | Total water discharge by quality and destination | Resource consumption | As a non-manufacturing provider of insurance services, the issue of water discharge is of minor relevance to Hannover Re. The volume of water discharged in the reporting period corresponds to the volume of water consumption (cf. Indicator EN8) and thus totalled 17,088,000 litres. Our water is discharged into the municipal sewage network. Environmentally critical effluents are not discharged in connection with Hannover Re’s business operations. |
G4-EN23 | Total weight of waste by type and disposal method | Resource consumption | |
Products and Services | |||
G4-EN27 | Initiatives to mitigate environmental impacts | Sustainable insurance solutions | |
G4-EN28 | Reclamation of packaging materials | Product responsibility Resource consumption | As a provider of reinsurance products this Indicator is not applicable to our company. Hannover Re nevertheless strives for a high level of recycling and low consumption of materials. |
Compliance | |||
G4-EN29 | Monetary value of significant fines and total number on non-monetary sanctions for non-compliance with environmental laws and regulations | Hannover Re was not required to pay any significant fines in the reporting period or in previous years due to non-compliance with environmental laws or regulations. Nor were any non-monetary sanctions imposed on Hannover Re. | |
Transport | |||
G4-EN30 | Environmental impacts of transporting products and materials | Emissions | Our reinsurance services do not cause any significant environmental impacts through transporting. We make systematic efforts to reduce business trips by our employees, especially air travel, and pay offsets for all remaining emissions. |
Overall | |||
G4-EN31 | Number of grievances about environmental impacts filed, addressed, and resolved through formal grievance mechanisms | Environmental management | |
Supplier Environmental Assessment | |||
G4-EN32 | Percentage of new suppliers thate were screened using environmental criteria | Supplier management | |
Environmental Grievance Mechanisms | |||
G4-EN34 | Number of grievances about environmental impacts filed, addressed, and resolved through formal grievance mechanisms | Compliance structure and report | |
Category: Social | |||
Sub-category: Labor practices and decent work | |||
G4-DMA | Management approach | Sustainability management Employees Employee development and employee advancement Employee retention Co-Determination Supplier management Compliance structure and report | |
Employment | |||
G4-LA1 | Total number and rates of new employee hires and employee turnover by age group, gender and region | Employee satisfaction | |
G4-LA2 | Benefits provided to Full-time employees that are not provided to temporary or parttime employees, by significant business loactions | Remuneration and fringe benefits | |
G4-LA3 | Return to work and retention rates after parental leave, by gender | Work-life-Balance | |
Labor/Management Relations | |||
G4-LA4 | Minimum notice periods regarding operational changes, including whether these are specified in collective agreements | Co-Determination | |
Occupational Health and Safety | |||
G4-LA5 | Percentage of total workforce represented in formal joint management-worker health and safety committees that help monitor and advise on occupational health and safety programs | All employees in Germany are fully represented by the Health and Safety Committee. It goes without saying that we meet all legal requirements under the Occupational Safety Act. | |
G4-LA6 | Type of injury and rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender | Health and Wellness | We do not collect data on occupational diseases or gender-specific figures on absenteeism and accidents. |
G4-LA7 | Workers with high incidence or high risk of diseases related to their occupation | Health and Wellness | |
G4-LA8 | Health and safety topics covered in formal agreements with trade unions | Our business operations, i.e. the provision of reinsurance services, do not give rise to any health and safety risks that are covered in formal agreements with trade unions. | |
Training and Education | |||
G4-LA9 | Average hours of training per year per employee by gender and by employee category | (Further) training | We do not record training days by employee category or gender. |
G4-LA10 | Programs for skills management and lifelong learning that support the continued employability of employees and assist them in managing career endings | (Further) training Employee development Generation management | |
G4-LA11 | Percentage of employees receiving regular performance and career development reviews, by gender and by employee category | Employee development | |
Diversity and Equal Opportunity | |||
G4-LA12 | Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity | Management structure Diversity management | |
Equal Remuneration for Women and Men | |||
G4-LA13 | Ratio of basic salary and remuneration of women to men by employee category and by significant business locations | Remuneration and fringe benefits Diversity Management | |
Supplier Assessment for Labor Practices | |||
G4-LA14 | Percentage of new suppliers that were screened using labor practices criteria | Supplier management | |
Labor Practices Grievance Mechanisms | |||
G4-LA16 | Number of grievances about labor practices filed, addressed, and resolved through formal grievance mechanisms | Compliance structure and report | |
Sub-category: Human rights | |||
G4-DMA | Management approach | Governance and dialogue Compliance structure and report Supplier management Employees | |
Investment | |||
G4-HR2 | Total hours of employee training on human rights policies or procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained | Compliance structure and report | |
Non-discrimination | |||
G4-HR3 | Total number of incidents of discrimination and corrective actions taken | Diversity Management | |
Freedom of Association and Collective Bargaining | |||
G4-HR4 | Operations and suppliers identified in which the right to exercise freedom of association and collective bargaining may be violated or at significant risk, and measures taken to support these rights | Supplier management Co-Determination | |
Child Labor | |||
G4-HR5 | Principles and measures relating to the prevention of child labor | Employees Supplier management | |
Forced or Compulsory Labor | |||
G4-HR6 | Principles and measures relating to the prevention of forced or compulsory labor | Employees Supplier management | |
Security Practices | |||
G4-HR7 | Training of security personnel | Hannover Re does not employ any security personnel of its own and has assigned this function to external service providers. The risk of human rights violations in the context of Hannover Re’s business is extremely slight and in our assessment, therefore, this Indicator is in principle not relevant to our sustainability management. | |
Supplier Human Rights Assessment | |||
G4-HR10 | Percentage of new suppliers that were screened using human rights criteria | Supplier management | |
Human Rights Grievance Mechanisms | |||
G4-HR12 | Number of grievances about human rights impacts filed, addressed, and resolved through formal grievance mechanisms | No human rights violations have occurred to date at Hannover Re and we therefore do not consider the establishment of a grievance mechanism for human rights violations to be relevant to our company. | |
Sub-category: Society | |||
G4-DMA | Management approach | Social Commitment Stakeholder dialogue Compliance Supplier management | |
Local Communities | |||
G4-SO1 | Percentage of business locations with implemented local community engagement, impact assessments, and development programs | Stakeholder dialogue Social Commitment | |
G4-FS13 | Access points in low-populated or economically disadvantaged areas by type | Social Commitment | With a few exceptions, as a reinsurer – i.e. as a business-to-business service provider – we do not have any direct contact with initial customers. Our business activities do not, in principle, create access points to financial services. |
G4-FS14 | Initiatives to improve access to financial services for disadvantaged people | Sustainable insurance solutions | |
Anti-corruption | |||
G4-SO4 | Communication and training on anti-corruption policies and procedures | Compliance structure and report | |
Public Policy | |||
G4-SO6 | Total value of political contributions by country and recipient/beneficiary | Employee engagement and donations | |
Anti-competitive Behavior | |||
G4-SO7 | Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes | No legal actions for anticompetitive behaviour, anti-trust or monopoly practices were taken against Hannover Re in the reporting period or in previous years; consequently, there are no findings to report. | |
Compliance | |||
G4-SO8 | Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations | No significant fines were payable by Hannover Re in the reporting period or in previous years for non-compliance with laws and regulations. Nor have any non-monetary sanctions been imposed on Hannover Re. | |
Supplier Assessment for Impacts on Society | |||
G4-SO9 | Percentage of new suppliers that were screened using criteria for impacts on society | Supplier management | |
Grievance Mechanisms for Impacts on Society | |||
G4-SO11 | Number of grievances about impacts on society filed, addressed, and resolvedthrough formal grievance mechanisms" | Compliance structure and report | |
Sub-category: Product responsibility | |||
G4-DMA | Management approach | Product responsibility Risk expertise Customer orientation and satisfaction Sustainability asset management Data privacy | |
Product and Service Labeling | |||
G4-PR3 | Type of product and service information required by the organization’s procedures for product and service information and labeling, and percentage of significant product and service categories subject to such information requirements | Customer orientation and satisfaction | The reinsurance industry is not subject to any statutory requirements to provide product or service information to its clients. On the contrary, in the context of taking out a reinsurance treaty it is normally the primary insurers that are required to provide detailed information to reinsurers about their business operations and the reinsured portfolio so that the reinsurer can accurately assess the risks. |
G4-PR4 | Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes | In the reporting period there were no incidents of non-compliance with Hannover Re’s duties to provide information about products or services. Nor were there any incidents of non-compliance with voluntary codes governing requirements to provide information. | |
G4-PR5 | Results of surveys measuring customer satisfaction | Customer orientation and satisfaction | |
Marketing Communications | |||
G4-PR6 | Sale of banned or disputed products | Hannover Re does not conduct any advertising measures aimed at end customers in the sense of product marketing. Isolated marketing activities are carried out for the Hannover Re and E+S Rück brands, for example through image advertisements and information brochures about the company’s orientation. Sales promotion takes place solely through individual contacts with clients. In view of Hannover Re’s extremely modest advertising expenditure, no special programmes for adherence to laws and standards related to marketing communications have been put in place. | |
G4-PR7 | Incidents of non-compliance with advertising and marketing guidelines | Hannover Re does not conduct any advertising measures aimed at end customers in the sense of product marketing. Isolated marketing activities are carried out for the Hannover Re and E+S Rück brands, for example through image advertisements and information brochures about the company’s orientation. Sales promotion takes place solely through individual contacts with clients. In view of Hannover Re’s extremely modest advertising expenditure, no special programmes for adherence to laws and standards related to marketing communications have been put in place. | |
Customer Privacy | |||
G4-PR8 | Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data | Data privacy | |
Compliance | |||
G4-PR9 | Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services | In the reporting period and in the preceding years Hannover Re was not required to pay any significant fines for non-compliance with laws or regulations concerning the provision and use of products and services. Nor have any non-monetary sanctions been imposed on Hannover Re. | |
Product Portfolio | |||
G4-FS6 | Percentage of the portfolio for business lines by specific region, size (e.g. micro/sme/large) and by sector | Portfolio Sustainable insurance solutions | |
G4-FS7 | Monetary value of products and services designed to deliver a specific social benefit for each business line broken down by purpose | Sustainable insurance solutions | |
G4-FS8 | Monetary value of products and services designed to deliver a specific environmental benefit for each business line broken down by purpose | Sustainable insurance solutions | |
Active Ownership Approach | |||
G4-FS11 | Percentage of assets subject to positive and negative environmental or social screening | Sustainability in asset management | |
Audit – Management Approach included in G4-DMA Product Responsibility |